Your complaint is valied but i guess it has fallen on deaf eyes because zesco wont even respond to you-
]]>Information is power-A good corporate citizen believes in information dissemination to its various stakeholders. I shudder to think whether zesco has any regard for its customer let alone the shareholders- we the people of zambia. The managemnt at zesco has been so careless ans cheekyin the way the have been running out company – one tends to wonder whether we have a management at zesco-day in day outwe have enefficencies in all areas of their operations be it faults resolution, customer service delivery and load shedding management- water supply to our homes has become erratic in lusaka because of zesco~s casaual way of handling matters of national importance… On a daily basis we have shut down notices appearing in our newspapers about routine maintance works in various townships- A question we need anwers from zesco is, how long are you going to be conducting your maintenace works, because it seems this company is just hiding its eneficinces in the name of routine maintenance works at the expense of supply us with reliable electricity.Do these people at zesco even know how much it is costing this compnnay those notices they are publishing in the newpapers?
My further concern i have is why should zesco be signing transimmision lines construction in namibia? where will the electricity come from that will be transimitted on the lines because right now we have adequate generation supply- or is a case of corruption at zesco and construction companies. God we beg of you please serve us. Why cany these people constrate on sourcing for money for new power station costruction.
Mr. Editor, this management of Chitundu has really failed us- this is a compnay that has no regard for the the it serves, whatever, they are doing there, no one is explaining to us, what company is this that cant give information- we demand that ingformation is adequatly provided to us because we own that company, maybe president Sata should appoint someone to speak on behalf zesco since he is the one that appointed the MD.
This cmpnany has well trained members of staff am sure but we are left wondering why we are being treated as if we are not in the information age.President sata won the last elections on the promise transparency, corrupt free society, but i see zesco drifting away from the PF government slogan.. maybe these people should be provided with the PF Manifest so that they know the plans of the party .
Can all zambians rise and demand wht is right for them from this monister-zesco…it is too much we cant live in a country like thsi, our children cant write their homw work because of load shedding.
Frustrated zesco customer
willy Mutale
Chawama-lusaka