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Ndola Shoprite Staff Should Change
Management at Shoprite Stores in Ndola needs to address the conduct of some sales and till attendants.
It has been observed of late that there is an element of negligence in the way some members of staff at Shoprite attend to customers. This makes them feel unwelcome.
Talking shop urges the relevant authorities at the chain store to maintain its high reputation by ensuring that it provides good service to the customers what with the competition with outlets such as Pick n Pay.
Posted by Editor
on September 16, 2013. Filed under LATEST NEWS.
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Umungulu
September 16, 2013 at 7:58 am
This is a lie. I think the author just provocked one till operator who didn’t respond respectifully and now wants to blow it out of proprotion. Ndola shoprite staff members are good.
atishani
September 16, 2013 at 8:39 am
umungulu uli wamungulu…. how can you strongly defend shoprite ndola? am a ndola resident and these sales fimo fimos behaviour saddens me too,its no wonder am happy with pnp… am telling shoprites’ sale will depressingly go down. watch this space!
KA GELO
September 16, 2013 at 9:01 am
Umungulu, I think you are a shoprite employee the article is talking about.
The Author
September 16, 2013 at 4:53 pm
Imwe bantu namu mona ka ? what am i just from saying ? Umungulu u are a staff from Ndola shoprite and now you have followed me here even on tumfweko , what did i eat from you ?
me
September 16, 2013 at 8:06 am
My take on this is that some Zambian shopkeepers should have an appreciation of the bussiness they are part of. This bad attitude where shop keepers/cashiers behave as though they were granting a customer a great favour should stop. You just find someone behaving nasty for no proper reason. Even when a customer is appearing harsh, and you talk to them kindly they will listen. Tit for tat cant work in bussiness.
Snr citizen
September 16, 2013 at 8:11 am
with th ndola shoprite staff I haven’t witnessed tht yet bt wit th ndola airtel town office.,yohhhh tht short lady(shz th shortest by th counters) is rudeee,I thnk sh nids sum customer care training
Gods beloved
September 16, 2013 at 9:01 am
shoprite solwezi is even worse they are so annoying they all act as though they are on there period.
Nakulu Wantula
September 16, 2013 at 9:18 am
Fire and Hire there are lot of pipo who wants to be employed ala.
Nakulu Wantula
September 16, 2013 at 9:24 am
Fire and Hire there are lot of pipo who wants to be employed ala fools.
Kalyopa
September 16, 2013 at 9:27 am
Yes, the author is correct, some shoprite workers behave as if they do us a favour when its us who actually do them a favour by spending our hard earned money in there. But Airtel employees are the worst when it comes to customer relations
Alangizi Akulu
September 16, 2013 at 10:05 am
Blame it on their supervisor. A poor front office attitude simply mirrors the corrugated image of the overseer. Deal with the head and not the tail.
Lisa
September 16, 2013 at 10:32 am
worse wit Mansa Shoprite. most of th shop-rite staffs found on tills re G12 dropouts! hw do u expect a G12 to hv som customer service relationship?
wina.moses
September 16, 2013 at 10:32 am
the problem is that these workers work on a hungry stomache hence even a smile is so had to make.their lips aer so dry.workers need to be motivated.check thier pays its pathetic guys.every monthend you get there its a new team.starndads are hence lowerd.its hell in these shops.balachula amaguys.its sad.
Ndola Guy
September 16, 2013 at 10:53 am
I think it’s personal behavior, I do not think are the wrong guys are ladies for you to say ” like ” all of them are on periods No! All of them need trainings to save the customers well. Shoprite bosses work on this problems please Pick and pay is has the best workers.
DIVA
September 16, 2013 at 12:01 pm
Maybe Pick and Pay workers are motivated, I know how it is to be demotivated, sometimes you end up taking it on a client.
Chuma
September 16, 2013 at 12:07 pm
Kitwe is the same especially bakery, they need training
MundiaM
September 16, 2013 at 2:00 pm
Shoprite pays their workers peanuts and hence they get monkey service.
Shoprite pays their staff only equal to the minimum wage, while PnP entry salary is around K1,650.00.
So shoprite can only attract grade 12 failures who cannot enter any college unless they rewrite.
Drugsquard Mbewe
September 17, 2013 at 2:17 pm
At least now Ndolians you can compare services. We used to have Shoprite monopolising the market and all was well, see now just change and shop from were you think you are considered as an important factor to their business