A LUSAKA businesswoman has sued Airtel Networks Zambia PLC in the Lusaka High Court claiming damages for breach of confidentiality.

Olypa Chisha Chilembo is also seeking an order that Airtel be found vicariously liable for the negligence of their employee and damages for negligence in revealing confidential mobile money account information to a third party without her consent.

According to a statement of claim filed in the principal registry, Chilembo stated that she was a customer of Airtel and holder of an Airtel Mobile money account.

Chilembo stated that on May 17, her client Sharon Musonda deposited money into her Airtel Money account.

She stated that the following day, Musonda visited the Airtel Customer Care Centre located at Manda Hill Shopping Complex to merely confirm the transaction of the previous day.

The plaintiff stated an employee of Airtel, Tacintha Bwalya, negligently and in breach of the confidentiality owed to her revealed her account balance to Musonda without her authority.

Chilembo stated that she has suffered damages as a direct result of Airtel’s negligence.

She is further seeking any other relief the court might deem fit, costs and interest on the money found due.